RSA Online for Airlines - Australia's #1 Responsible Service of Alcohol course online

High quality, 100% online RSA, same day Airline RSA certificate*, money back guarantee* 

Have a go at refusing service below and get $5 off

 

 

RSA ONLINE for the Airlines, official trainer for 'Provide Responsible Service of Alcohol'. 

It takes just 2 minutes to begin. Start now and receive your RSA certificate today*. You'll be qualified to work by tonight. 

RSA for the airlines
  • 100% RSA online course - stop and start as you please 24/7.
  • 9/10 satisfaction rating by over 250,000 students.
  • Lifelike simulated bar environments allow you to practice refusal of service with interactive videos.
  • Not valid for international students on a subclass 500 Visa 
  • Valid in: WA, QLD, NT, SA, ACT & TAS

Improve your resume and receive a free wine course and a further discount by upgrading to one of our employment enhancing bundles below!

 

Buy Now

 

From just $44 - try the free interactive trial video above for your $5 discount!

Today's Discount Offers

RSA ONLINE Discount offer #1

Receive a discount coupon by watching the free trial above!

RSA ONLINE Discount offer #2

Buy a bundle below to receive a free wine course and an even greater discount!
(Note that you can also apply the discount coupon from the video above to the bundles below!)

 

RSA online Airlines 6 state bundle discount
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Carbon neutral RSA & all major credit cards accpeted

Employment Enhancing Bundled Course Details

RSA and RSG gambling button
RSA Hygiene Bundle
RSA Wine bundle options
Responsible Service of Gambling
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Workplace Hygiene for Food Handlers 
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Introduction to Wine 
Read more

RSA Online Details

  • RSA Online One fee - No additional fees or charges
  • RTO# 6127 is a RSA Online official provider of RSA online 
  • The nationally recognised statement of attainment issued is valid in WA, SA, NT, QLD ACT & TAS
  • You can choose to also purchase the NSW online RSA bundle if you want to work in NSW
  • You can start training in 3 minutes and have your  RSA PDF statement of attainment on the same day!
  • Qualified trainers available on 1300 toll free number during business hours
  • Please read our student guide (PDF, 10.8mb) or more about your rights
  • Students travelling on a subclass 500 Visa click here

Requirements

  • Australian residential and postal address 
  • Broadband Internet
  • Latest version of a compatible web browser: Chrome (works best
  • Speakers or headphones
  • Either: Microphone and/or video camera or telephone for submitting refusal responses
  • A desktop, laptop, iPad, tablet, or large size smart phone (7cm x 12cm). Note with iPhones you will need to click "Done" for each video sequence.  More details

What you will learn

With up to 6 hours of engaging online content and an additional 50 hours of supplementary reading there is plenty of material available for you to understand how to: 

  • Legally sell, serve and promote alcohol
  • Measure standard drinks and advise patrons
  • Assess and monitor the levels of intoxication of patrons
  • Sell or serve alcohol responsibly
  • Assist customers to drink within appropriate limits
  • Assess alcohol-affected customers and identify customers to whom sale or service must be refused
  • Refuse to provide alcohol to intoxicated patrons
  • Detect and prevent underage drinking

Your Unique Student Identifier (USI)

Starting from the 1st of January 2015, the federal government added a requirement that everyone undertaking nationally recognised training in Australia must have a Unique Student Identifier (USI).

During our course enrolment process you will be asked to provide your USI – or if you don’t already have one, we help you through the process of applying for your USI online. It is essential that the details you provide when applying for your USI match with the details and primary ID that you provide to us when you enrol for our Online RSA. This is because these details must match for your statement of attainment to be validated by the Government system, otherwise this may cause issues with the validity of your qualification.  

In rare circumstances, you may need to speak directly with the government staff to provide further details. We will notify you if this is the case. 

 

(For more detail, see our FAQ section on USI)

Roles and Quality Assurance

Century Group trading as Arrow Training Services (Arrow) RTO# 6127 is responsible for the quality of the training and assessment that you will receive. Online RSA is responsible for delivering the training and assessment via the online eLearning Portal in accordance with Arrow's requirements.  Based on you achieving these requirements Arrow is responsible for issuing you with a valid statement of attainment. 

How will you be assessed?

This online RSA training is broken into several topics or sections.  At the end of each section a quiz will be presented and you will be required to answer all questions correctly online.  If you get a question wrong you will be directed to review the course material after which you may reattempt the question.  If you give the wrong answer another two times you will be  locked out of the quiz, at which point you will need to contact a qualified trainer for assistance. Case studies and a simulated bar environment require you to implement what you have learnt in typical online practical scenarios, making up the skills assessment component.  Your formal assessment activities have been mapped back to the Unit of Competency SITHFAB002 – Provide Responsible Service of Alcohol.  This unit describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol and to satisfy the requirements for responsible sale and service of alcohol under state or territory legislation.

How long will the assessments take?

Approximate timings on each of the formal assessment tasks are:

  • Section 01 Why Serve Alcohol Responsibly - 15 minutes
  • Section 02 Responsible Service of Alcohol (RSA)  - 30 minutes
  • Section 03 Minors - 15 minutes
  • Section 04 Unduly Intoxicated and Disorderly Patrons - 15 minutes
  • Section 05 Responsible Hospitality - 15 minutes
  • Section 06 Other Issues - 15 minutes
  • Section 07 Practical Demonstration of Skills Refusal of Service - Scenarios - 10 minutes
  • Section 08 Practical Demonstration of Skills - Refusal of Service - Offering Food - 05 minutes
  • Section 09 Practical Demonstration of Skills - Refusal of Service - Emotional Distress - 05 minutes
  • Section 10 Practical Demonstration of Skills - Refusal of Service - Illicit Substances - 05 minutes

Learning skills required

To ensure you receive an adequate level of support with your training and assessment, please consider the following questions.
Do you consider yourself to have any disability, special needs, reading or writing difficulties that may have an impact on your ability to complete this online course?
Do you believe you have the literacy skills to read and interpret documents such as:

  • Identification (ID) cards?
  • Proof of age cards and driver’s licences?
  • Statutory signage and warning signs?
  • Wording within advertising or promotional material, such as in‑house policies and procedures and any other general plain English regulatory and advisory information issued by local, or state and territory liquor licensing authorities?

Do you believe that you have the numeracy skills to measure and calculate standard drinks or samples and calculate blood alcohol levels to determine alcohol consumption?
If you are not confident that you will understand any of the components of this online training, contact us and we will make arrangements to assist you in your training or offer you face to face training if available in your area.