I have purchased my course(s) but have not received the email with the course enrollment code?
Please check your "spam" or "junk" email folder for the email with your course enrollment codes. If you find the email in there you will need to move it to the "inbox" for the links to work (this is a security thing). You can either drag and drop the email or right click and choose "move to . ." then select the folder.
Does online training work on Mac computers?
Yes online training is a web based and works on most browsers including Internet Explorer, Firefox, Chrome, Safari and others
What is the minimum internet speed that I need to do the training?
You need to have a broadband connection with at least 512kbs or (0.5mbs) . To test your internet connection speed click here www.speedtest.net
I am concerned about how much beer is contributing to climate change is there something I can do?
Yes you can repent your sins as a potential bar tender and donate to a climate change not for profit charity and get your marginal rate of tax off the donation - for on the ground activism we recommend www.myenvironment.org.au
How long does the online RSA course take to complete?
You can come and go as often as you please however, if you want to do it in one session most people take about 2-3 hours depending on your experience and internet speed and intellect.
Are there additional costs involved?
The enrolment fee is the only cost there are no hidden charges. If you make a mistake you will be given an opportunity to keep re-doing the assessment.
Registration email is missing, how can i find it?
Many email programs place these kind of emails in the "junk email" folder so please check there. If you can not find the email please contact support.
How do I save where I am up to?
When you login and do the course the system will remember where you are up to so that if you come back later you can start from that spot.
I want to do an RSA bridging course for Queensland what existing certificates can I use to Bridge from?
Any national unit or other state or territory certificate can bridge to QLD OLGR RSA training course certificate. Students cannot bridge from a QLD LLD certificate - Students holding an LLD certificate must to the full course.
How do I get my Certificate?
First of all you need to complete a quick questionnaire so that we can improve the course as others before you have done.
A Nationally Recognised Certificate (excluding NSW and Tasmania for RSA) is provided as a PDF file which you can print out at the end of the training or login from another computer and print later or save and print.
Once you complete the course to view the certificate go to the "My Courses" page and click on "My Certificate" link on the left, then follow the prompts.
Do I need to install software?
You don't need to install anything on your computer.
Is my old certificate still valid?
Certificates do not have expiry date, however there is a requirement that qualifications are ‘current’. Certificates must contain a nationally-recognised unit code appropriate to your industry.
Contact your council to check if they will accept the code and the date of your certificate.
The OLGR Queensland RSA certificate and bridging course are only valid for 3 years.
I am interested in doing the follow workplace hygiene course or the food safety supervisor course and need a certificate within a week. How can I do this?
You can register and begin your training online right away. After you have finished the online assessment, you will need to complete an assessment of practical skills, which can be comfortably completed within a few days.
This assignment then needs to be sent to CFT and an email will be sent to you giving you permission to print your certificate once you are assessed as competent.
Those business cards with the couple doing the online RSA course in bed are awesome can you post me some to hand out to friends?
Sure we will send them to you for free just send us your postal address and how many you want. Click here
I work in the airline industry. Will the accreditation be valid in New Zealand and all states of Australia?
All airlines accept this certificate.
Please ask your training person to email us or sales@onlinersa.com.au
I come from overseas and want to come to Australia for a working holiday. I wouldn't mind doing some bar work if I need some extra party cash. Can i do the training in my country so that i don't have to think about study while i am having the time of my life?
No worries mate but Australia has different laws in every state so you need to check the requirements here or choose to work in a state that does.
This site made my day is there a way I can easily tell someone else about this site?
Ask us for some free business cards by sending postal address and number of cards you need or Tip your friend now then return to the home page - thanks for making it to the end ;)
None of these have answered my question
For more specific course related questions click here